imDispatch

Taxi Dispatch Software is a software system that allows taxi companies to track drivers and catalog data such as:

This software system allows dispatch teams to automate certain functions of the dispatch process, such as automatically listing rides as they come in and scheduling them correctly. A taxi dispatch software helps track data on peak ride times, cut down paperwork, and reduces booking mistakes.

Benefits for Your Taxi Company

Taxi dispatch software is a vehicle management system that not only optimizes your back-end dispatch services but helps provide your customers with more accurate information. Here are some of the key benefits:

1. Real-Time Taxi Tracking

An advanced taxi dispatch software provides accurate GPS location to maximize trips in a given area, which is crucial when expanding into multi-location taxi services.

2. Automate Payments

Most taxi dispatch software can handle different forms of payment within the application, streamlining payment processing.

3. Better Customer Experience

Integrates all booking requests from mobile apps, phone calls, or websites, helping to secure more bookings and set clear trip expectations.

4. Ease of Use

Reduces paperwork and optimizes scheduling by automating the process of assigning the nearest available driver.

5. Detect Dangerous Driving

Advanced services track occurrences like speeding, harsh braking, and hours worked to improve driving behavior.

6. Cloud-Based

Stores data on servers, enabling you to access information on the go without needing to store it physically on-site.

7. Scalability

Helps taxi companies compete and grow by automating dispatch services, allowing for business expansion and optimized fleet performance.

8. Multiple Location Use

Adapts to different passenger markets, helping with pricing and operations adjustments between cities.

9. Analytics

Provides data such as miles traveled, passengers carried, peak times, and more to make informed business decisions.

Why is this Important?

Accurate data and optimized dispatch services are crucial to remain competitive against major players like Uber and Lyft. Adjusting pricing and operations based on data can help you grow your business successfully.